Ancestry UK Reviews

Ancestry.co.uk offers three types of memberships: Essentials, Premium, and Worldwide. The Essentials membership, which includes access to key UK census records only, costs £10.99 per month or £54.99 for 6 months. The Premium membership, which includes access to millions of UK & Ireland records, is priced at £13.99 per month or £69.99 for 6 months. The Worldwide membership, which includes access to UK, Ireland & all International records on Ancestry, is £19.99 per month or £99.99 for 6 months. All these memberships are auto-renewing but can be cancelled anytime.

Ancestry.co.uk offers a variety of products and services. Their Family History Memberships provide access to a vast collection of records. They offer different plans such as U.S. Discovery, World Explorer, and All Access. These memberships are available on a monthly, 6-month, or 1-year basis.

Another popular product is AncestryDNA® which allows users to explore their origins, personal traits, and more. They offer two types of kits: AncestryDNA® and AncestryDNA® + Traits.

They also have Special Offers for students and AARP members, and Gift Memberships that can be purchased for others. Please note that all prices and offers are subject to change and it's best to check the official website for the most current information.

Ancestry.co.uk accepts the following methods of payment: Visa, MasterCard, American Express, Discover, Apple Pay, and PayPal. You can view and update your payment information on your account page. If you want to change your method of payment from PayPal to a credit card or vice versa, you need to set your membership to cancel, then restart it after it's ended using the new method of payment. Memberships renew automatically using the payment method you have on file unless cancelled. A payment method is required to start a free trial. A small pre-authorization charge will appear (and disappear) during your free trial to verify your card information. You may end your free trial during the trial period without being charged. If your payment method is not accepted, it may be due to an error in the payment information, such as the credit card number, expiration date, billing address, or the presence of a special character.

Ancestry.co.uk is a website that helps you discover your family story with a family tree, a DNA test, and billions of records. You can start a 14-day free trial to access AncestryDNA® and Ancestry.co.uk, and explore your ethnicity, family history, and more. The website provides a platform to trace generations of your family and their stories. It offers a wide range of services including searching birth records, census data, obituaries, and more. It also allows you to uncover your heritage and make new family connections with AncestryDNA®. The more you grow your family tree, the more hints you’ll get—a loop of discoveries. Plus, they add 2 million records every day. Your DNA can reveal your ethnic mix and ancestors you never knew you had—places and people deep in your past where records can't always take you. Try AncestryDNA ®, and get a new view into what makes you uniquely you.

Yes, Ancestry.co.uk offers a free trial period. When you start a free trial, you choose a type of membership and decide how often you'd like it to renew (monthly or every six months). The free trial lasts for two weeks and gives you access to everything that comes with a paid membership. There are three membership types: UK Essentials, UK Premium, and UK Worldwide. The subscription you choose for the free trial will be the subscription your trial turns into after two weeks. If you cancel your free trial during the two free weeks, your trial will end immediately, and you will not be charged.

Ancestry.co.uk has a specific Return Policy for their services and products. For subscriptions, they have automatic renewals unless otherwise noted in the terms of your offer. This means that once you sign up for a free trial or become a subscribing member, your subscription will automatically renew based on the subscription program you chose. Prices and terms for subscriptions may change at any time. If you do not want to renew your subscription under these new prices or terms, you should cancel your subscription.

You may cancel your Ancestry subscription by logging into your Account Settings page or by contacting them. All refunds will be credited to the billing method associated with your account. If you are using the Services in the EU or UK, you may also cancel your Ancestry subscription by filling out a contact form.

For AncestryDNA® kits, you may return a Bundle for a refund within 60 days from the date of purchase. Bundles may only be returned as a complete package. They do not accept returns of any product(s) that were sold as part of a Bundle, unless the Bundle is returned complete.

Regarding their Shipping Policy, AncestryDNA® kits purchased in the UK can be shipped only to an address in the UK. Orders placed in the UK must have a UK billing address. They offer two shipping options for DNA kits: expedited shipping and standard shipping. With expedited shipping, you pay a shipping fee of £19.99 for the first kit and £9.99 for each additional kit in the same order. Kits ordered with expedited shipping are shipped with tracking by DHL Express and should take 1 to 3 business days to be delivered. Their standard shipping option costs £9.99 for the first kit and £4.99 for each additional kit in the same order. Standard shipping will be shipped by Globalmail and delivered by Royal Mail (UK) or An Post (IE) within 7 to 10 business days. If a kit isn’t received within 14 business days (or 5 business days for expedited shipping), you should contact them for a free replacement kit. Both shipping fees cover both the kit being shipped to you with tracking, and you shipping the kit back, as well as other shipping related to the provision of the DNA testing service. When the kit is shipped back, it's sent first to Ireland and then to their lab in the United States. No additional postage is necessary.

You can contact Ancestry.co.uk by calling their UK support number 0800 404 9723 or by sending an email to support@ancestry.co.uk. Additionally, you can visit the Ancestry.co.uk Support page or the Ancestry Support Centre for more help. They also offer personalized help if you sign in to your account.